Restore Customer Comfort with Clean Indoor Air

Odor Removal in West Michigan for commercial spaces affected by persistent smells that impact employee satisfaction and customer experience

Bergsma Water Restoration, LLC provides odor removal services for commercial properties in greater Grand Rapids and surrounding communities where lingering smells from water damage, sewage events, cooking residue, or microbial growth are affecting the environment your employees and customers occupy. Odors in a retail space, office, or restaurant are not just unpleasant—they signal a problem that air fresheners and ventilation cannot solve. We use advanced air treatment and deodorization methods to eliminate odor-causing particles and compounds at the molecular level, restoring indoor air quality without masking the issue.

This service involves identifying the odor source, removing or treating affected materials, and applying hydroxyl generators, ozone machines, or thermal fogging depending on the odor type and occupancy constraints. We work quickly to minimize disruption and coordinate treatments during off-hours when the building is unoccupied or customer traffic is low. The goal is fast resolution that allows you to reopen with confidence that the smell will not return after the equipment is removed.

If your business is dealing with odors that are affecting operations or customer perception, contact us to discuss odor control services tailored to your facility type and schedule.

Professional-Grade Air Treatment and Source Elimination

You need methods that neutralize odor molecules rather than simply covering them up. We assess the odor type—whether it originates from organic decomposition, smoke, mildew, or chemical residue—and select the appropriate treatment technology. Hydroxyl generators are used in occupied spaces to break down odor particles without requiring evacuation, while ozone treatments are reserved for unoccupied periods due to gas concentration requirements. Thermal fogging penetrates porous materials and hard-to-reach areas where odors have settled.

After treatment, you will notice that the air smells neutral, ventilation systems no longer circulate stale or unpleasant scents, and customers or employees no longer comment on the smell. Bergsma Water Restoration, LLC removes or treats odor sources before applying air treatment, ensuring that the issue does not reappear once equipment is withdrawn. You will also see that fabrics, carpets, and upholstered furniture no longer hold the odors that were embedded before we began.



We do not perform HVAC duct cleaning or replace building materials—our work focuses on odor elimination through air treatment and surface deodorization. If the odor originates from a source that requires plumbing repair, mold remediation, or structural work, we coordinate with you to address that issue first, then apply odor control as the final step in the recovery process.

What You Should Know About Commercial Odor Removal

Persistent odors in a commercial building raise questions about safety, treatment options, and how long results will last. These answers clarify the process and what happens during service.

• What types of odors can you remove? We treat odors from water damage, sewage contamination, mold, smoke, cooking grease, chemical spills, and decomposition—each requires different equipment and methods to fully neutralize.
• How do hydroxyl generators differ from ozone machines? Hydroxyl generators can run while the building is occupied and work by producing safe oxidizing molecules, while ozone machines require complete evacuation but are highly effective for deep penetration into porous materials.
• How long does odor removal take in a commercial space? Most treatments are completed within 24 to 72 hours depending on odor severity, square footage, and whether source removal is needed before air treatment begins.
• Will the odor come back after you finish? No, if the source has been removed or treated—odors return only when the underlying cause persists, such as ongoing moisture intrusion or untreated contamination.
• Can you treat odors in restaurants or food service areas? Yes, we use hydroxyl generators and thermal fogging to address grease odors, smoke, and organic smells without leaving chemical residues that could affect food safety or customer health.

If odors are impacting your business operations or customer environment, contact Bergsma Water Restoration, LLC to schedule an assessment and begin odor control tailored to your space and timeline.